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Food Banks
As part of our shared commitment to keeping Philadelphia’s residents—including our City workforce—informed and supported, the Office of Human Resources encourages all employees to review and share the following important update about SNAP benefits from the City of Philadelphia with your networks and communities.
We recognize that many of us may be personally affected, and we want to ensure that all City employees and residents are aware of the resources and assistance available during this time, as community programs and support organizations continue to experience high demand and limited capacity.
City Launches the One Philly (SNAP) Support Plan
In response to the ongoing federal government shutdown and its impact on food access programs like SNAP (Supplemental Nutrition Assistance Program), Mayor Cherelle L. Parker has launched the One Philly SNAP Support Plan, a coordinated grant effort among City departments, nonprofits, and community partners to ensure no Philadelphian goes hungry.
Resources Available to all Philadelphians
Many City departments and local partners continue to provide essential services to residents affected by the shutdown:
Philadelphia Water Department: Assistance programs for water bills and service continuity.
Emergency hotline: (215) 685-6300
General Inquiries: (215) 685-6300
Department of Revenue: Payment plans and hardship assistance.
For questions about taxes: (215) 686-6600
For questions about water bills: (215) 685-6300
Department of Human Services (DHS): Support for children, youth, and families in need.
For information: (215) 683-4347
Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS): Behavioral health and recovery supports.
Emergency suicide or mental health crisis line: 988 or 215-685-6440
Intellectual disAbility Services (supports and services for all ages): 215-685-5900
Mental health and addiction services, with or without insurance (CBH Member Services): 888-545-2600
General DBHIDS information (nonemergency administrative services): 215-685-5400
PECO and PGW: Utility assistance and payment arrangements.
PECO Emergency: 1-800-841-4141
PECO Customer Service: 1-800-494-4000
PGW Emergency Hotline: (215) 235-1212
PGW Customer Service: (215) 235-1000
Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs.
Contact: (215) 685-3600
Neighborhood Community Action Centers (NCACs): In-person help connecting residents to resources and benefits.
Read the SNAP Benefits Change blog to stay up to date with the latest information.
Free Food Finder
Residents can find nearby food sites and meal programs through the City’s Free Food Finder. Flyers and postcards are available in more than 10 languages to help spread the word.
How You Can Help
Please take a moment to share this information with your family, friends, neighbors, and community networks. Spreading awareness of these programs helps ensure every Philadelphian knows where to find help during this challenging time.
Thank you for your continued dedication to serving our city and supporting our communities.
In partnership,
Office of Human Resources
City of Philadelphia
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